Motel 6: We stayed at a motel * in Emporia Virginia and...
A Motel 6 customer review by GetHuman user ~Sarena Peacock from November 26th, 2017
Background on ~Sarena Peacock's case
GetHuman: ~Sarena Peacock - can you tell our other Motel 6 customers when your case took place?
~Sarena Peacock: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Motel 6, and if so, how?
GetHuman: And which of these common Motel 6 customer issues best describes the reason you wanted to talk to them?
(Shows ~Sarena Peacock a list of common Motel 6 problems)
~Sarena Peacock: "Make a Booking" was why I was trying to call.
~Sarena Peacock's review of Motel 6 customer service
GetHuman: So how would you sum up your experience for GetHuman's Motel 6 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sarena Peacock: We stayed at a motel * in Emporia Virginia and found * bed bugs. We received multiple bites it has now been almost * weeks and we are still getting bit by the bed bugs. They are extremely hard to get rid of and multiply by the day laying up to five eggs a day. Our dog has bites all over her as well as us. I am from Florida and I have never experienced bug bites this extreme, might I add I have been bit by just about any bug there is and this is by far the worst. Its not only physical pain its also mentally challenging not wanting to go out in public because I am covered in bites. I have * bites on my face ** on my right arm, ** on my left arm and about ** on my legs. I plan on having this matter resolved no matter what I have to do, everything we have is infested and has t be thrown away, that's thousands of dollars in personal belongings not the mention doctor and vet bills. I have tried multiple times to call the owner of the motel with no response. I thought that **** a big franchis
GetHuman: Let's quantify your experience contacting Motel 6. On a scale of 1 to 5, how easy is it go get help on a Motel 6 problem?
~Sarena Peacock: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sarena Peacock: I'd give them a five out of five on communication.
GetHuman: And what about Motel 6's ability to quickly and effectively address your problem?
~Sarena Peacock: For that I would say four out of five.
GetHuman: And finally- any advice for other Motel 6 customers?
~Sarena Peacock: Call them early in the day or late. Don't forget any personal or account information you might need for Motel 6 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sarena Peacock taken from his Motel 6 customer service problem that occurred on November 20th, 2017.