Motormint.com: Motormint has charged six orders to my credit c...
A Motormint.com customer review by GetHuman user GetHuman-139656 from November 16th, 2017
Background on GetHuman-139656's case
GetHuman: GetHuman-139656 - can you tell our other Motormint.com customers when your case took place?
GetHuman-139656: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Motormint.com, and if so, how?
GetHuman: And which of these common Motormint.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-139656 a list of common Motormint.com problems)
GetHuman-139656: "Warranty claim" was why I was trying to call.
GetHuman-139656's review of Motormint.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Motormint.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-139656: Motormint has charged six orders to my credit card without my authorization and refuses to refund my money, even after these cars are returned to them. Emails go unanswered. Phone calls are put on hold and forgotten. This is the biggest rip-off company there is.
GetHuman: Let's quantify your experience contacting Motormint.com. On a scale of 1 to 5, how easy is it go get help on a Motormint.com problem?
GetHuman-139656: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-139656: I'd give them a one out of five on communication.
GetHuman: And what about Motormint.com's ability to quickly and effectively address your problem?
GetHuman-139656: For that I would say two out of five.
GetHuman: And finally- any advice for other Motormint.com customers?
GetHuman-139656: Call them early in the day or late. Don't forget any personal or account information you might need for Motormint.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-139656 taken from his Motormint.com customer service problem that occurred on November 15th, 2017.