Motormint.com: Twice they have charged my creditcard and not s...

A Motormint.com customer review by GetHuman user GetHuman-143246 from November 11th, 2017

Background on GetHuman-143246's case

GetHuman: GetHuman-143246 - can you tell our other Motormint.com customers when your case took place?
GetHuman-143246: Sure. It was evening, on November 7th.
GetHuman: Did you reach out to Motormint.com, and if so, how?
GetHuman-143246: I used the 888-215-6468 number I found for on the GetHuman Motormint.com customer phone number page I was on: Motormint.com Customer Service Phone Number
GetHuman: And which of these common Motormint.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-143246 a list of common Motormint.com problems)
GetHuman-143246: "Cancel order" was why I was trying to call.

GetHuman-143246's review of Motormint.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Motormint.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-143246: Twice they have charged my creditcard and not sent the cars I ordered. The first time I could accept it, but now they send out whatever they feel like and expect you to assume the return postage. It's just too hard to keep track! Even though you receive cars you did not order, they do not refund postage! I'm finished with them with them. It's a complete scam!
GetHuman: Let's quantify your experience contacting Motormint.com. On a scale of 1 to 5, how easy is it go get help on a Motormint.com problem?
GetHuman-143246: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-143246: I'd give them a one out of five on communication.
GetHuman: And what about Motormint.com's ability to quickly and effectively address your problem?
GetHuman-143246: For that I would say two out of five.
GetHuman: And finally- any advice for other Motormint.com customers?
GetHuman-143246: Call them early in the day or late. Don't forget any personal or account information you might need for Motormint.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-143246 taken from his Motormint.com customer service problem that occurred on November 7th, 2017.

Motormint.com

1.00 of 5 stars | 14 reviews

GetHuman-143246's Motormint.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Motormint.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Motormint.com in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!