Motormint.com: You have charged my credit card **.** and I hav...
A Motormint.com customer review by GetHuman user ~Tom from November 27th, 2017
Background on ~Tom 's case
GetHuman: ~Tom - can you tell our other Motormint.com customers when your case took place?
~Tom : Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Motormint.com, and if so, how?
GetHuman: And which of these common Motormint.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Tom a list of common Motormint.com problems)
~Tom : "Overcharge/Strange charge" was why I was trying to call.
~Tom 's review of Motormint.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Motormint.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tom : You have charged my credit card **.** and I have not placed an order with you. My many phone calls never get through.
GetHuman: Let's quantify your experience contacting Motormint.com. On a scale of 1 to 5, how easy is it go get help on a Motormint.com problem?
~Tom : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tom : I'd give them a one out of five on communication.
GetHuman: And what about Motormint.com's ability to quickly and effectively address your problem?
~Tom : For that I would say two out of five.
GetHuman: And finally- any advice for other Motormint.com customers?
~Tom : Call them early in the day or late. Don't forget any personal or account information you might need for Motormint.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tom taken from his Motormint.com customer service problem that occurred on November 17th, 2017.