Motorola: Fabulous! Got through right away* courteous re...

A Motorola customer review by GetHuman user ~Cimarron Chamber of Commerce from November 22nd, 2017

Background on ~Cimarron Chamber of Commerce's case

GetHuman: ~Cimarron Chamber of Commerce - can you tell our other Motorola customers when your case took place?
~Cimarron Chamber of Commerce: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to Motorola, and if so, how?
~Cimarron Chamber of Commerce: I used the 800-734-5870 number I found for on the GetHuman Motorola customer phone number page I was on: Motorola Customer Service Phone Number
GetHuman: And which of these common Motorola customer issues best describes the reason you wanted to talk to them?
(Shows ~Cimarron Chamber of Commerce a list of common Motorola problems)
~Cimarron Chamber of Commerce: "Warranty claim" was why I was trying to call.

~Cimarron Chamber of Commerce's review of Motorola customer service

GetHuman: So how would you sum up your experience for GetHuman's Motorola customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cimarron Chamber of Commerce: Fabulous! Got through right away* courteous representative* helped me easily*quickly. Definitely recommend!
GetHuman: Let's quantify your experience contacting Motorola. On a scale of 1 to 5, how easy is it go get help on a Motorola problem?
~Cimarron Chamber of Commerce: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cimarron Chamber of Commerce: I'd give them a two out of five on communication.
GetHuman: And what about Motorola's ability to quickly and effectively address your problem?
~Cimarron Chamber of Commerce: For that I would say five out of five.
GetHuman: And finally- any advice for other Motorola customers?
~Cimarron Chamber of Commerce: Call them early in the day or late. Don't forget any personal or account information you might need for Motorola to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cimarron Chamber of Commerce taken from his Motorola customer service problem that occurred on November 13th, 2017.

Motorola

2.50 of 5 stars | 96 reviews

~Cimarron Chamber of Commerce's Motorola Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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