Myfamily.com: based upon family moble not disconnecting on ma...
A Myfamily.com customer review by GetHuman user ~fahima ibrahim from November 10th, 2017
Background on ~fahima ibrahim's case
GetHuman: ~fahima ibrahim - can you tell our other Myfamily.com customers when your case took place?
~fahima ibrahim: Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Myfamily.com, and if so, how?
GetHuman: And which of these common Myfamily.com customer issues best describes the reason you wanted to talk to them?
(Shows ~fahima ibrahim a list of common Myfamily.com problems)
~fahima ibrahim: "Lower my bill" was why I was trying to call.
~fahima ibrahim's review of Myfamily.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Myfamily.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fahima ibrahim: based upon family moble not disconnecting on march **which was requested tobe cancel on march *nd. I need a credit for **.** march** - April ** $**.** and april **-may **. $**.**. The walmart associate talked to Matt at family mobile for approval.
GetHuman: Let's quantify your experience contacting Myfamily.com. On a scale of 1 to 5, how easy is it go get help on a Myfamily.com problem?
~fahima ibrahim: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fahima ibrahim: I'd give them a five out of five on communication.
GetHuman: And what about Myfamily.com's ability to quickly and effectively address your problem?
~fahima ibrahim: For that I would say five out of five.
GetHuman: And finally- any advice for other Myfamily.com customers?
~fahima ibrahim: Call them early in the day or late. Don't forget any personal or account information you might need for Myfamily.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fahima ibrahim taken from his Myfamily.com customer service problem that occurred on November 9th, 2017.