Myfamily.com: not much difference in waiting being transferre...
A Myfamily.com customer review by GetHuman user ~greta garbo? from November 13th, 2017
Background on ~greta garbo?'s case
GetHuman: ~greta garbo? - can you tell our other Myfamily.com customers when your case took place?
~greta garbo?: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Myfamily.com, and if so, how?
GetHuman: And which of these common Myfamily.com customer issues best describes the reason you wanted to talk to them?
(Shows ~greta garbo? a list of common Myfamily.com problems)
~greta garbo?: "Update account information" was why I was trying to call.
~greta garbo?'s review of Myfamily.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Myfamily.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~greta garbo?: not much difference in waiting being transferred to my family..from ancestry....still waiting...still waiting...the usual recordings...the usual type these words in the box.....some garbled music in the background...waiting...I wanted as administrator of our site to make sure my daughter wasn't billed again and I couldn't accomplish that. Will*call again early January ****. Thank you
GetHuman: Let's quantify your experience contacting Myfamily.com. On a scale of 1 to 5, how easy is it go get help on a Myfamily.com problem?
~greta garbo?: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~greta garbo?: I'd give them a five out of five on communication.
GetHuman: And what about Myfamily.com's ability to quickly and effectively address your problem?
~greta garbo?: For that I would say five out of five.
GetHuman: And finally- any advice for other Myfamily.com customers?
~greta garbo?: Call them early in the day or late. Don't forget any personal or account information you might need for Myfamily.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~greta garbo? taken from his Myfamily.com customer service problem that occurred on November 6th, 2017.