Mylife.com: There was no option to remove a profile. Said t...
A Mylife.com customer review by GetHuman user ~Iwillnotgiveascreenname from November 10th, 2017
Background on ~Iwillnotgiveascreenname's case
GetHuman: ~Iwillnotgiveascreenname - can you tell our other Mylife.com customers when your case took place?
~Iwillnotgiveascreenname: Yeah. It was middle of the night, on November 1st.
GetHuman: Did you reach out to Mylife.com, and if so, how?
GetHuman: And which of these common Mylife.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Iwillnotgiveascreenname a list of common Mylife.com problems)
~Iwillnotgiveascreenname: "Delete Profile" was why I was trying to call.
~Iwillnotgiveascreenname's review of Mylife.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mylife.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Iwillnotgiveascreenname: There was no option to remove a profile. Said that it was all computer generated. CSR made excuses. Had to insist that the profile come down.
GetHuman: Let's quantify your experience contacting Mylife.com. On a scale of 1 to 5, how easy is it go get help on a Mylife.com problem?
~Iwillnotgiveascreenname: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Iwillnotgiveascreenname: I'd give them a four out of five on communication.
GetHuman: And what about Mylife.com's ability to quickly and effectively address your problem?
~Iwillnotgiveascreenname: For that I would say three out of five.
GetHuman: And finally- any advice for other Mylife.com customers?
~Iwillnotgiveascreenname: Call them early in the day or late. Don't forget any personal or account information you might need for Mylife.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Iwillnotgiveascreenname taken from his Mylife.com customer service problem that occurred on November 1st, 2017.