NBA League Pass Broadband: Used Web number and it came back with dead air...
A NBA League Pass Broadband customer review by GetHuman user ~jrw00811 from November 24th, 2017
Background on ~jrw00811's case
GetHuman: ~jrw00811 - can you tell our other NBA League Pass Broadband customers when your case took place?
~jrw00811: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to NBA League Pass Broadband, and if so, how?
GetHuman: And which of these common NBA League Pass Broadband customer issues best describes the reason you wanted to talk to them?
(Shows ~jrw00811 a list of common NBA League Pass Broadband problems)
~jrw00811: "Update account information" was why I was trying to contact.
~jrw00811's review of NBA League Pass Broadband customer service
GetHuman: So how would you sum up your experience for GetHuman's NBA League Pass Broadband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jrw00811: Used Web number and it came back with dead air. But, I pressed the number * and then it said it was transferring me. It went silent, I hit the number * and then after a moment a woman picked up and helped me.
GetHuman: Let's quantify your experience contacting NBA League Pass Broadband. On a scale of 1 to 5, how easy is it go get help on a NBA League Pass Broadband problem?
~jrw00811: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jrw00811: I'd give them a one out of five on communication.
GetHuman: And what about NBA League Pass Broadband's ability to quickly and effectively address your problem?
~jrw00811: For that I would say one out of five.
GetHuman: And finally- any advice for other NBA League Pass Broadband customers?
~jrw00811: Call them early in the day or late. Don't forget any personal or account information you might need for NBA League Pass Broadband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jrw00811 taken from his NBA League Pass Broadband customer service problem that occurred on November 17th, 2017.