NET 10: Does anyone have Verizon's number? After three...
A NET 10 customer review by GetHuman user ~Dan McPeake from November 21st, 2017
Background on ~Dan McPeake's case
GetHuman: ~Dan McPeake - can you tell our other NET 10 customers when your case took place?
~Dan McPeake: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Dan McPeake a list of common NET 10 problems)
~Dan McPeake: "Cancel Service" was why I was trying to call.
~Dan McPeake's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dan McPeake: Does anyone have Verizon's number? After three years with net***tracfone, we've finally had enough. But hey, they got their **** dollars out of us, right?
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Dan McPeake: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dan McPeake: I'd give them a two out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Dan McPeake: For that I would say three out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Dan McPeake: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dan McPeake taken from his NET 10 customer service problem that occurred on November 14th, 2017.