NFL Shop: I just ordered over $*** worth of products from...
A NFL Shop customer review by GetHuman user ~dleske from November 20th, 2017
Background on ~dleske's case
GetHuman: ~dleske - can you tell our other NFL Shop customers when your case took place?
~dleske: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to NFL Shop, and if so, how?
GetHuman: And which of these common NFL Shop customer issues best describes the reason you wanted to talk to them?
(Shows ~dleske a list of common NFL Shop problems)
~dleske: "Returns" was why I was trying to call.
~dleske's review of NFL Shop customer service
GetHuman: So how would you sum up your experience for GetHuman's NFL Shop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dleske: I just ordered over $*** worth of products from NFL official store, only to*find out when they arrived that they were all made in China....very cheaply*too I mite add, even the $*** Super Bowl coat. The watch was so cheap that I*gave it away to a kid after I saw it. I am looking for better "Made in*America" NFL products, but if the NFL only sanctions cheap, thin and ill*made products from China..., then it is indeed a sad day for America.
GetHuman: Let's quantify your experience contacting NFL Shop. On a scale of 1 to 5, how easy is it go get help on a NFL Shop problem?
~dleske: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dleske: I'd give them a four out of five on communication.
GetHuman: And what about NFL Shop's ability to quickly and effectively address your problem?
~dleske: For that I would say three out of five.
GetHuman: And finally- any advice for other NFL Shop customers?
~dleske: Call them early in the day or late. Don't forget any personal or account information you might need for NFL Shop to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dleske taken from his NFL Shop customer service problem that occurred on November 17th, 2017.