Issue with NFL Shop
A NFL Shop customer review by GetHuman user GetHuman24055 from December 5th, 2017
Background on GetHuman24055's case
GetHuman: GetHuman24055 - can you tell our other NFL Shop customers when your case took place?
GetHuman24055: Yes. It was afternoon, on December 2nd.
GetHuman: Did you reach out to NFL Shop, and if so, how?
GetHuman: And which of these common NFL Shop customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman24055 a list of common NFL Shop problems)
GetHuman24055: "Cancel order" was why I was trying to call.
GetHuman24055's review of NFL Shop customer service
GetHuman: So how would you sum up your experience for GetHuman's NFL Shop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman24055: Issue with NFL Shop
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman24055: Have not received credit for returned item
GetHuman: Let's quantify your experience contacting NFL Shop. On a scale of 1 to 5, how easy is it go get help on a NFL Shop problem?
GetHuman24055: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman24055: I'd give them a five out of five on communication.
GetHuman: And what about NFL Shop's ability to quickly and effectively address your problem?
GetHuman24055: For that I would say five out of five.
GetHuman: And finally- any advice for other NFL Shop customers?
GetHuman24055: Call them early in the day or late. Don't forget any personal or account information you might need for NFL Shop to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman24055 taken from his NFL Shop customer service problem that occurred on December 2nd, 2017.