National Financial Services LLC: National Financial Services has closed my accou...
A National Financial Services LLC customer review by GetHuman user GetHuman-38936 from November 22nd, 2017
Background on GetHuman-38936's case
GetHuman: GetHuman-38936 - can you tell our other National Financial Services LLC customers when your case took place?
GetHuman-38936: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to National Financial Services LLC, and if so, how?
GetHuman: And which of these common National Financial Services LLC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-38936 a list of common National Financial Services LLC problems)
GetHuman-38936: "Request a loan" was why I was trying to call.
GetHuman-38936's review of National Financial Services LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's National Financial Services LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-38936: National Financial Services has closed my account with NYL Securities and Fidelity with no explanation why other than a letter from Jennifer Parnes, Director, Regulatory Response basically stating we can close your account or anyones account with no explanation or reason just because we can. Is this the way National Financial Services does business by closing accounts and by not trying to communicate with the client in which the account was closed? This goes against everything I've read about National Financial Services being client helpful and supportive...
GetHuman: Let's quantify your experience contacting National Financial Services LLC. On a scale of 1 to 5, how easy is it go get help on a National Financial Services LLC problem?
GetHuman-38936: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-38936: I'd give them a one out of five on communication.
GetHuman: And what about National Financial Services LLC's ability to quickly and effectively address your problem?
GetHuman-38936: For that I would say three out of five.
GetHuman: And finally- any advice for other National Financial Services LLC customers?
GetHuman-38936: Call them early in the day or late. Don't forget any personal or account information you might need for National Financial Services LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-38936 taken from his National Financial Services LLC customer service problem that occurred on November 15th, 2017.