National Financial Services LLC: The rep referred my to other companies, claimin...
A National Financial Services LLC customer review by GetHuman user GetHuman-195861 from November 15th, 2017
Background on GetHuman-195861's case
GetHuman: GetHuman-195861 - can you tell our other National Financial Services LLC customers when your case took place?
GetHuman-195861: Sure. It was late at night, on November 6th.
GetHuman: Did you reach out to National Financial Services LLC, and if so, how?
GetHuman: And which of these common National Financial Services LLC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-195861 a list of common National Financial Services LLC problems)
GetHuman-195861: "Extension" was why I was trying to call.
GetHuman-195861's review of National Financial Services LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's National Financial Services LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-195861: The rep referred my to other companies, claiming he had no access to my accounts. Not a diagnosis and not a solution . At best a path to one, and no willingness to make any effort beyond referral.
GetHuman: Let's quantify your experience contacting National Financial Services LLC. On a scale of 1 to 5, how easy is it go get help on a National Financial Services LLC problem?
GetHuman-195861: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-195861: I'd give them a three out of five on communication.
GetHuman: And what about National Financial Services LLC's ability to quickly and effectively address your problem?
GetHuman-195861: For that I would say four out of five.
GetHuman: And finally- any advice for other National Financial Services LLC customers?
GetHuman-195861: Call them early in the day or late. Don't forget any personal or account information you might need for National Financial Services LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-195861 taken from his National Financial Services LLC customer service problem that occurred on November 6th, 2017.