National Financial Services LLC: this co, for some reason, sent my tax forms at...

A National Financial Services LLC customer review by GetHuman user ~didn't give one from November 15th, 2017

Background on ~didn't give one's case

GetHuman: ~didn't give one - can you tell our other National Financial Services LLC customers when your case took place?
~didn't give one: Yes. It was middle of the night, on November 9th.
GetHuman: Did you reach out to National Financial Services LLC, and if so, how?
~didn't give one: I used the 800-752-7053 number I found for on the GetHuman National Financial Services LLC customer phone number page I was on: National Financial Services LLC Customer Service Phone Number
GetHuman: And which of these common National Financial Services LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~didn't give one a list of common National Financial Services LLC problems)
~didn't give one: "Request a loan" was why I was trying to call.

~didn't give one's review of National Financial Services LLC customer service

GetHuman: So how would you sum up your experience for GetHuman's National Financial Services LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~didn't give one: this co, for some reason, sent my tax forms at the last minute, causing my preparer to have to redo my entire taxes, thereby I had to re-submit my payments. Fidelity rep said he called the co as they did this to me last year, also. BAD INBVESTMENT!!
GetHuman: Let's quantify your experience contacting National Financial Services LLC. On a scale of 1 to 5, how easy is it go get help on a National Financial Services LLC problem?
~didn't give one: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~didn't give one: I'd give them a one out of five on communication.
GetHuman: And what about National Financial Services LLC's ability to quickly and effectively address your problem?
~didn't give one: For that I would say four out of five.
GetHuman: And finally- any advice for other National Financial Services LLC customers?
~didn't give one: Call them early in the day or late. Don't forget any personal or account information you might need for National Financial Services LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~didn't give one taken from his National Financial Services LLC customer service problem that occurred on November 9th, 2017.

National Financial Services LLC

2.00 of 5 stars | 48 reviews

~didn't give one's National Financial Services LLC Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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