NetZero: WE TRIED ALL ** NUMBERS FROM THE WEB..INCLUDING...
A NetZero customer review by GetHuman user ~Dr. Heywood Jablomey,MD,PHD from November 17th, 2017
Background on ~Dr. Heywood Jablomey,MD,PHD's case
GetHuman: ~Dr. Heywood Jablomey,MD,PHD - can you tell our other NetZero customers when your case took place?
~Dr. Heywood Jablomey,MD,PHD: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to NetZero, and if so, how?
GetHuman: And which of these common NetZero customer issues best describes the reason you wanted to talk to them?
(Shows ~Dr. Heywood Jablomey,MD,PHD a list of common NetZero problems)
~Dr. Heywood Jablomey,MD,PHD: "Complaint" was why I was trying to call.
~Dr. Heywood Jablomey,MD,PHD's review of NetZero customer service
GetHuman: So how would you sum up your experience for GetHuman's NetZero customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dr. Heywood Jablomey,MD,PHD: WE TRIED ALL ** NUMBERS FROM THE WEB..INCLUDING YOUR NUMBER AS YOU WROTE IN ARTICLE FOR NET ZERO.....NO NUMBERS WILL CONNECT,,INCLUDING YOUR SUGGESTION FOR NET ZERO.....THEY ARE INDEED..A ZERO
GetHuman: Let's quantify your experience contacting NetZero. On a scale of 1 to 5, how easy is it go get help on a NetZero problem?
~Dr. Heywood Jablomey,MD,PHD: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dr. Heywood Jablomey,MD,PHD: I'd give them a five out of five on communication.
GetHuman: And what about NetZero's ability to quickly and effectively address your problem?
~Dr. Heywood Jablomey,MD,PHD: For that I would say one out of five.
GetHuman: And finally- any advice for other NetZero customers?
~Dr. Heywood Jablomey,MD,PHD: Call them early in the day or late. Don't forget any personal or account information you might need for NetZero to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dr. Heywood Jablomey,MD,PHD taken from his NetZero customer service problem that occurred on November 15th, 2017.