Netflix: Very nice,very accurate,tookcare of problem in...
A Netflix customer review by GetHuman user ~Dawn Blankenship from November 21st, 2017
Background on ~Dawn Blankenship's case
GetHuman: ~Dawn Blankenship - can you tell our other Netflix customers when your case took place?
~Dawn Blankenship: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Netflix, and if so, how?
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows ~Dawn Blankenship a list of common Netflix problems)
~Dawn Blankenship: "Cancel service" was why I was trying to call.
~Dawn Blankenship's review of Netflix customer service
GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dawn Blankenship: Very nice,very accurate,tookcare of problem in * minutes. Her namewas Jessica and she knew everythiing*About what I had to do for my problem. She was very in formative! I appreciate her time and effort . If everyone in the world was like that it would be a much better place. J
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
~Dawn Blankenship: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dawn Blankenship: I'd give them a five out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
~Dawn Blankenship: For that I would say four out of five.
GetHuman: And finally- any advice for other Netflix customers?
~Dawn Blankenship: Call them early in the day or late. Don't forget any personal or account information you might need for Netflix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dawn Blankenship taken from his Netflix customer service problem that occurred on November 15th, 2017.