Netspend: horrible service could not register my card.I w...
A Netspend customer review by GetHuman user ~middle finger from November 24th, 2017
Background on ~middle finger's case
GetHuman: ~middle finger - can you tell our other Netspend customers when your case took place?
~middle finger: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Netspend, and if so, how?
GetHuman: And which of these common Netspend customer issues best describes the reason you wanted to talk to them?
(Shows ~middle finger a list of common Netspend problems)
~middle finger: "Account Access" was why I was trying to call.
~middle finger's review of Netspend customer service
GetHuman: So how would you sum up your experience for GetHuman's Netspend customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~middle finger: horrible service could not register my card.I will NEVER give you business again and will tell ALL my friends not to as well.
GetHuman: Let's quantify your experience contacting Netspend. On a scale of 1 to 5, how easy is it go get help on a Netspend problem?
~middle finger: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~middle finger: I'd give them a five out of five on communication.
GetHuman: And what about Netspend's ability to quickly and effectively address your problem?
~middle finger: For that I would say five out of five.
GetHuman: And finally- any advice for other Netspend customers?
~middle finger: Call them early in the day or late. Don't forget any personal or account information you might need for Netspend to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~middle finger taken from his Netspend customer service problem that occurred on November 21st, 2017.