New Jersey Division of Taxation: Do they listen to themselves? Would they accept...
A New Jersey Division of Taxation customer review by GetHuman user GetHuman-76387 from November 16th, 2017
Background on GetHuman-76387's case
GetHuman: GetHuman-76387 - can you tell our other New Jersey Division of Taxation customers when your case took place?
GetHuman-76387: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to New Jersey Division of Taxation, and if so, how?
GetHuman: And which of these common New Jersey Division of Taxation customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-76387 a list of common New Jersey Division of Taxation problems)
GetHuman-76387: "None of those really matches why I wanted to call New Jersey Division of Taxation that day." was why I was trying to call.
GetHuman-76387's review of New Jersey Division of Taxation customer service
GetHuman: So how would you sum up your experience for GetHuman's New Jersey Division of Taxation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-76387: Do they listen to themselves? Would they accept their own answers? They can't acknowledge receipt of a return. They lost the first return. Bringing one in person, according to the representative, does no good because they can't guarantee where it goes after that! The website lengthened the wait time from ** days to ** weeks. Only in government is an organization so unaccountable for its own in*action. Service is nothing short of horrible.
GetHuman: Let's quantify your experience contacting New Jersey Division of Taxation. On a scale of 1 to 5, how easy is it go get help on a New Jersey Division of Taxation problem?
GetHuman-76387: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-76387: I'd give them a three out of five on communication.
GetHuman: And what about New Jersey Division of Taxation's ability to quickly and effectively address your problem?
GetHuman-76387: For that I would say four out of five.
GetHuman: And finally- any advice for other New Jersey Division of Taxation customers?
GetHuman-76387: Call them early in the day or late. Don't forget any personal or account information you might need for New Jersey Division of Taxation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-76387 taken from his New Jersey Division of Taxation customer service problem that occurred on November 14th, 2017.