New Jersey Division of Taxation: Due to high volume I can not get through.!!

A New Jersey Division of Taxation customer review by GetHuman user GetHuman-cmurnigh from December 8th, 2017

Background on GetHuman-cmurnigh's case

GetHuman: GetHuman-cmurnigh - can you tell our other New Jersey Division of Taxation customers when your case took place?
GetHuman-cmurnigh: Yeah. It was evening, on December 5th.
GetHuman: Did you reach out to New Jersey Division of Taxation, and if so, how?
GetHuman-cmurnigh: I used the 609-292-6400 number I found for on the GetHuman New Jersey Division of Taxation customer phone number page I was on: New Jersey Division of Taxation Customer Service Phone Number
GetHuman: And which of these common New Jersey Division of Taxation customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-cmurnigh a list of common New Jersey Division of Taxation problems)
GetHuman-cmurnigh: "None of those really matches why I wanted to call New Jersey Division of Taxation that day." was why I was trying to call.

GetHuman-cmurnigh's review of New Jersey Division of Taxation customer service

GetHuman: So how would you sum up your experience for GetHuman's New Jersey Division of Taxation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-cmurnigh: Due to high volume I can not get through.!!
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-cmurnigh: I would like to find out any information about my state tax.
GetHuman: Let's quantify your experience contacting New Jersey Division of Taxation. On a scale of 1 to 5, how easy is it go get help on a New Jersey Division of Taxation problem?
GetHuman-cmurnigh: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-cmurnigh: I'd give them a one out of five on communication.
GetHuman: And what about New Jersey Division of Taxation's ability to quickly and effectively address your problem?
GetHuman-cmurnigh: For that I would say two out of five.
GetHuman: And finally- any advice for other New Jersey Division of Taxation customers?
GetHuman-cmurnigh: Call them early in the day or late. Don't forget any personal or account information you might need for New Jersey Division of Taxation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-cmurnigh taken from his New Jersey Division of Taxation customer service problem that occurred on December 5th, 2017.

New Jersey Division of Taxation

1.60 of 5 stars | 27 reviews

GetHuman-cmurnigh's New Jersey Division of Taxation Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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