New Jersey Division of Taxation: My call was immediately bounced to an automated...
A New Jersey Division of Taxation customer review by GetHuman user ~tom from November 26th, 2017
Background on ~tom's case
GetHuman: ~tom - can you tell our other New Jersey Division of Taxation customers when your case took place?
~tom: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to New Jersey Division of Taxation, and if so, how?
GetHuman: And which of these common New Jersey Division of Taxation customer issues best describes the reason you wanted to talk to them?
(Shows ~tom a list of common New Jersey Division of Taxation problems)
~tom: "None of those really matches why I wanted to call New Jersey Division of Taxation that day." was why I was trying to call.
~tom's review of New Jersey Division of Taxation customer service
GetHuman: So how would you sum up your experience for GetHuman's New Jersey Division of Taxation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tom: My call was immediately bounced to an automated attendant that stated "due to high call volume" they could not take my call at this time.
GetHuman: Let's quantify your experience contacting New Jersey Division of Taxation. On a scale of 1 to 5, how easy is it go get help on a New Jersey Division of Taxation problem?
~tom: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tom: I'd give them a five out of five on communication.
GetHuman: And what about New Jersey Division of Taxation's ability to quickly and effectively address your problem?
~tom: For that I would say four out of five.
GetHuman: And finally- any advice for other New Jersey Division of Taxation customers?
~tom: Call them early in the day or late. Don't forget any personal or account information you might need for New Jersey Division of Taxation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tom taken from his New Jersey Division of Taxation customer service problem that occurred on November 16th, 2017.