New York State Department of Motor Vehicles: A recorded message said that "Due to circumstan...
A New York State Department of Motor Vehicles customer review by GetHuman user GetHuman-53037 from November 28th, 2017
Background on GetHuman-53037's case
GetHuman: GetHuman-53037 - can you tell our other New York State Department of Motor Vehicles customers when your case took place?
GetHuman-53037: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to New York State Department of Motor Vehicles, and if so, how?
GetHuman: And which of these common New York State Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53037 a list of common New York State Department of Motor Vehicles problems)
GetHuman-53037: "Local services" was why I was trying to call.
GetHuman-53037's review of New York State Department of Motor Vehicles customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53037: A recorded message said that "Due to circumstances beyond our control, we cannot take your call at this time. Call back another time."
GetHuman: Let's quantify your experience contacting New York State Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Motor Vehicles problem?
GetHuman-53037: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53037: I'd give them a two out of five on communication.
GetHuman: And what about New York State Department of Motor Vehicles's ability to quickly and effectively address your problem?
GetHuman-53037: For that I would say five out of five.
GetHuman: And finally- any advice for other New York State Department of Motor Vehicles customers?
GetHuman-53037: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53037 taken from his New York State Department of Motor Vehicles customer service problem that occurred on November 19th, 2017.