New York State Department of Motor Vehicles: Every time we call NY state DMV, we always have...

A New York State Department of Motor Vehicles customer review by GetHuman user GetHuman-379487 from November 26th, 2017

Background on GetHuman-379487's case

GetHuman: GetHuman-379487 - can you tell our other New York State Department of Motor Vehicles customers when your case took place?
GetHuman-379487: Yeah. It was late at night, on November 19th.
GetHuman: Did you reach out to New York State Department of Motor Vehicles, and if so, how?
GetHuman-379487: I used the 718-477-4820 number I found for on the GetHuman New York State Department of Motor Vehicles customer phone number page I was on: New York State Department of Motor Vehicles Customer Service Phone Number
GetHuman: And which of these common New York State Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-379487 a list of common New York State Department of Motor Vehicles problems)
GetHuman-379487: "Local services" was why I was trying to call.

GetHuman-379487's review of New York State Department of Motor Vehicles customer service

GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-379487: Every time we call NY state DMV, we always have issues with the representatives. They always have attudes with their customers. That is such poor performance. I hope next time we will have a better experience.
GetHuman: Let's quantify your experience contacting New York State Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Motor Vehicles problem?
GetHuman-379487: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-379487: I'd give them a two out of five on communication.
GetHuman: And what about New York State Department of Motor Vehicles's ability to quickly and effectively address your problem?
GetHuman-379487: For that I would say one out of five.
GetHuman: And finally- any advice for other New York State Department of Motor Vehicles customers?
GetHuman-379487: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-379487 taken from his New York State Department of Motor Vehicles customer service problem that occurred on November 19th, 2017.

New York State Department of Motor Vehicles

3.38 of 5 stars | 87 reviews

GetHuman-379487's New York State Department of Motor Vehicles Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like New York State Department of Motor Vehicles, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with New York State Department of Motor Vehicles in any way.

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