New York State Education Department, Teaching Certification: They don't pick up the phone. Period. I used th...
A New York State Education Department, Teaching Certification customer review by GetHuman user ~graduate student from November 23rd, 2017
Background on ~graduate student's case
GetHuman: ~graduate student - can you tell our other New York State Education Department, Teaching Certification customers when your case took place?
~graduate student: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to New York State Education Department, Teaching Certification, and if so, how?
GetHuman: And which of these common New York State Education Department, Teaching Certification customer issues best describes the reason you wanted to talk to them?
(Shows ~graduate student a list of common New York State Education Department, Teaching Certification problems)
~graduate student: "None of those really matches why I wanted to call New York State Education Department, Teaching Certification that day." was why I was trying to call.
~graduate student's review of New York State Education Department, Teaching Certification customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Education Department, Teaching Certification customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~graduate student: They don't pick up the phone. Period. I used the "you call me" feature of gethuman.com. The thing sat there all day with no answer. Honestly, they really don't want to speak to you. If you have any questions, you're better off hounding your college - or someone else's college - and going from person to person NYS Ed department.
GetHuman: Let's quantify your experience contacting New York State Education Department, Teaching Certification. On a scale of 1 to 5, how easy is it go get help on a New York State Education Department, Teaching Certification problem?
~graduate student: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~graduate student: I'd give them a four out of five on communication.
GetHuman: And what about New York State Education Department, Teaching Certification's ability to quickly and effectively address your problem?
~graduate student: For that I would say one out of five.
GetHuman: And finally- any advice for other New York State Education Department, Teaching Certification customers?
~graduate student: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Education Department, Teaching Certification to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~graduate student taken from his New York State Education Department, Teaching Certification customer service problem that occurred on November 14th, 2017.