New York State Education Department, Teaching Certification: To whom this may concern,**I just recently call...
A New York State Education Department, Teaching Certification customer review by GetHuman user ~annoymous from November 22nd, 2017
Background on ~annoymous's case
GetHuman: ~annoymous - can you tell our other New York State Education Department, Teaching Certification customers when your case took place?
~annoymous: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to New York State Education Department, Teaching Certification, and if so, how?
GetHuman: And which of these common New York State Education Department, Teaching Certification customer issues best describes the reason you wanted to talk to them?
(Shows ~annoymous a list of common New York State Education Department, Teaching Certification problems)
~annoymous: "None of those really matches why I wanted to call New York State Education Department, Teaching Certification that day." was why I was trying to call.
~annoymous's review of New York State Education Department, Teaching Certification customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Education Department, Teaching Certification customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~annoymous: To whom this may concern,**I just recently called (******* *:**, **min duration) to inquire information about my teaching certificate. I waited ** minutes to speak with one of your general information employees and once I was connected to an employee I was absolutely shocked at the service I was provided. I have never received service like this before and as a member of the New York state teachers I want to make sure that this is addressed. **I cannot recall the employees name because she was speaking way too fast for me to comprehend what she was saying. Once I started explaining my situation and the reason for my call I was rudely interrupted by this employee yelling saying "You need to stop right there, I can't hear you" I was taken back how she approached the situation then spoke a little loud and closer to the phone which she made very clear that she could now hear me. I once again started to explain my reason for calling and she rudely interrupted me again by yelling throug
GetHuman: Let's quantify your experience contacting New York State Education Department, Teaching Certification. On a scale of 1 to 5, how easy is it go get help on a New York State Education Department, Teaching Certification problem?
~annoymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~annoymous: I'd give them a four out of five on communication.
GetHuman: And what about New York State Education Department, Teaching Certification's ability to quickly and effectively address your problem?
~annoymous: For that I would say one out of five.
GetHuman: And finally- any advice for other New York State Education Department, Teaching Certification customers?
~annoymous: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Education Department, Teaching Certification to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~annoymous taken from his New York State Education Department, Teaching Certification customer service problem that occurred on November 19th, 2017.