New York State Electric & Gas Corp: Complaints
A New York State Electric & Gas Corp customer review by GetHuman user GetHuman-straykat from December 5th, 2017
Background on GetHuman-straykat's case
GetHuman: GetHuman-straykat - can you tell our other New York State Electric & Gas Corp customers when your case took place?
GetHuman-straykat: Yes I can. It was afternoon, on November 29th.
GetHuman: Did you reach out to New York State Electric & Gas Corp, and if so, how?
GetHuman: And which of these common New York State Electric & Gas Corp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-straykat a list of common New York State Electric & Gas Corp problems)
GetHuman-straykat: "Cancel Service" was why I was trying to call.
GetHuman-straykat's review of New York State Electric & Gas Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Electric & Gas Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-straykat: Complaints
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-straykat: Phoned NYSEG over two weeks ago for service. Still have no service and no acceptable answers! *If someone quits their job with NYSEG, the whole world stops?! Very poor excuses were given. Dissatisfied
GetHuman: Let's quantify your experience contacting New York State Electric & Gas Corp. On a scale of 1 to 5, how easy is it go get help on a New York State Electric & Gas Corp problem?
GetHuman-straykat: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-straykat: I'd give them a five out of five on communication.
GetHuman: And what about New York State Electric & Gas Corp's ability to quickly and effectively address your problem?
GetHuman-straykat: For that I would say two out of five.
GetHuman: And finally- any advice for other New York State Electric & Gas Corp customers?
GetHuman-straykat: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Electric & Gas Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-straykat taken from his New York State Electric & Gas Corp customer service problem that occurred on November 29th, 2017.