Newsub Magazine Services: Agent was a little hard to understand and pushe...
A Newsub Magazine Services customer review by GetHuman user ~caught off guard from November 26th, 2017
Background on ~caught off guard's case
GetHuman: ~caught off guard - can you tell our other Newsub Magazine Services customers when your case took place?
~caught off guard: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Newsub Magazine Services, and if so, how?
GetHuman: And which of these common Newsub Magazine Services customer issues best describes the reason you wanted to talk to them?
(Shows ~caught off guard a list of common Newsub Magazine Services problems)
~caught off guard: "None of those really matches why I wanted to call Newsub Magazine Services that day." was why I was trying to call.
~caught off guard's review of Newsub Magazine Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Newsub Magazine Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~caught off guard: Agent was a little hard to understand and pushed to have me continue service but was helpful in the end.
GetHuman: Let's quantify your experience contacting Newsub Magazine Services. On a scale of 1 to 5, how easy is it go get help on a Newsub Magazine Services problem?
~caught off guard: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~caught off guard: I'd give them a one out of five on communication.
GetHuman: And what about Newsub Magazine Services's ability to quickly and effectively address your problem?
~caught off guard: For that I would say five out of five.
GetHuman: And finally- any advice for other Newsub Magazine Services customers?
~caught off guard: Call them early in the day or late. Don't forget any personal or account information you might need for Newsub Magazine Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~caught off guard taken from his Newsub Magazine Services customer service problem that occurred on November 19th, 2017.