Nintendo: Please please please add Pok****mon mega evolut...

A Nintendo customer review by GetHuman user ~derekjstone from November 21st, 2017

Background on ~derekjstone's case

GetHuman: ~derekjstone - can you tell our other Nintendo customers when your case took place?
~derekjstone: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to Nintendo, and if so, how?
~derekjstone: I used the 800-255-3700 number I found for on the GetHuman Nintendo customer phone number page I was on: Nintendo Customer Service Phone Number
GetHuman: And which of these common Nintendo customer issues best describes the reason you wanted to talk to them?
(Shows ~derekjstone a list of common Nintendo problems)
~derekjstone: "Track an Order" was why I was trying to call.

~derekjstone's review of Nintendo customer service

GetHuman: So how would you sum up your experience for GetHuman's Nintendo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~derekjstone: Please please please add Pok****mon mega evolutions to a lot new starters. That would be way more interesting, but make it so you get the stone in a time of need like before going against the enemies final boss or something.**Please create a way to make a tournament with your friends, and ways to get exp point for leveling up your Pok****mon over Wi-Fi battles.**Please add more new Pok****mon, mega evolutions, and tons more poke balls. You make new Pok****mon, but what about new poke balls.**Also, Please say if you will either make a remake like version of Hoenn or make a POKEMON Z OR W. if you make a Z, please don't use ZYGARD as the legendary like you did with x and y with the * birds. make some new legends to search and discover.**And lastly, please make it so you can travel to every region there is invented so far. Everybody would love that so much I guaranty you will not have * non-satisfied customer.
GetHuman: Let's quantify your experience contacting Nintendo. On a scale of 1 to 5, how easy is it go get help on a Nintendo problem?
~derekjstone: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~derekjstone: I'd give them a five out of five on communication.
GetHuman: And what about Nintendo's ability to quickly and effectively address your problem?
~derekjstone: For that I would say three out of five.
GetHuman: And finally- any advice for other Nintendo customers?
~derekjstone: Call them early in the day or late. Don't forget any personal or account information you might need for Nintendo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~derekjstone taken from his Nintendo customer service problem that occurred on November 14th, 2017.

Nintendo

2.88 of 5 stars | 109 reviews

~derekjstone's Nintendo Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nintendo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nintendo in any way.

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