the number given for Aust nokia support does no...

A Nokia customer review by GetHuman user ~Malcolm Hovey from November 23rd, 2017

Background on ~Malcolm Hovey's case

GetHuman: ~Malcolm Hovey - can you tell our other Nokia customers when your case took place?
~Malcolm Hovey: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Nokia, and if so, how?
~Malcolm Hovey: I used the 833-766-5420 number I found for on the GetHuman Nokia customer phone number page I was on: Nokia Customer Service Phone Number
GetHuman: And which of these common Nokia customer issues best describes the reason you wanted to talk to them?
(Shows ~Malcolm Hovey a list of common Nokia problems)
~Malcolm Hovey: "Track a Package" was why I was trying to call.

~Malcolm Hovey's review of Nokia customer service

GetHuman: So how would you sum up your experience for GetHuman's Nokia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Malcolm Hovey: the number given for Aust nokia support does not work on weekends. Nokia australia home page will not even recognize my model number
GetHuman: Let's quantify your experience contacting Nokia. On a scale of 1 to 5, how easy is it go get help on a Nokia problem?
~Malcolm Hovey: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Malcolm Hovey: I'd give them a four out of five on communication.
GetHuman: And what about Nokia's ability to quickly and effectively address your problem?
~Malcolm Hovey: For that I would say one out of five.
GetHuman: And finally- any advice for other Nokia customers?
~Malcolm Hovey: Call them early in the day or late. Don't forget any personal or account information you might need for Nokia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Malcolm Hovey taken from his Nokia customer service problem that occurred on November 15th, 2017.

Nokia

2.73 of 5 stars | 76 reviews

~Malcolm Hovey's Nokia Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nokia, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nokia in any way.

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