Nordictrack: This number was the same recording as the other...
A Nordictrack customer review by GetHuman user GetHuman-231819 from November 13th, 2017
Background on GetHuman-231819's case
GetHuman: GetHuman-231819 - can you tell our other Nordictrack customers when your case took place?
GetHuman-231819: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Nordictrack, and if so, how?
GetHuman: And which of these common Nordictrack customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-231819 a list of common Nordictrack problems)
GetHuman-231819: "Make a purchase" was why I was trying to call.
GetHuman-231819's review of Nordictrack customer service
GetHuman: So how would you sum up your experience for GetHuman's Nordictrack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-231819: This number was the same recording as the other two numbers. They ask the same questions several times.
GetHuman: Let's quantify your experience contacting Nordictrack. On a scale of 1 to 5, how easy is it go get help on a Nordictrack problem?
GetHuman-231819: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-231819: I'd give them a four out of five on communication.
GetHuman: And what about Nordictrack's ability to quickly and effectively address your problem?
GetHuman-231819: For that I would say three out of five.
GetHuman: And finally- any advice for other Nordictrack customers?
GetHuman-231819: Call them early in the day or late. Don't forget any personal or account information you might need for Nordictrack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-231819 taken from his Nordictrack customer service problem that occurred on November 9th, 2017.