Nordyne Appliances: I do not need a distributor, I need service bec...
A Nordyne Appliances customer review by GetHuman user ~Jay from November 25th, 2017
Background on ~Jay's case
GetHuman: ~Jay - can you tell our other Nordyne Appliances customers when your case took place?
~Jay: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to Nordyne Appliances, and if so, how?
GetHuman: And which of these common Nordyne Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~Jay a list of common Nordyne Appliances problems)
~Jay: "Complaint" was why I was trying to call.
~Jay's review of Nordyne Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Nordyne Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jay: I do not need a distributor, I need service because my furnace less than * *** years old quit. A lawyer is a better idea. Freezing here and we are going to a hotel
GetHuman: Let's quantify your experience contacting Nordyne Appliances. On a scale of 1 to 5, how easy is it go get help on a Nordyne Appliances problem?
~Jay: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jay: I'd give them a one out of five on communication.
GetHuman: And what about Nordyne Appliances's ability to quickly and effectively address your problem?
~Jay: For that I would say four out of five.
GetHuman: And finally- any advice for other Nordyne Appliances customers?
~Jay: Call them early in the day or late. Don't forget any personal or account information you might need for Nordyne Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jay taken from his Nordyne Appliances customer service problem that occurred on November 20th, 2017.