Nordyne Appliances: after ** mins it disconnects - plus onsite chat...
A Nordyne Appliances customer review by GetHuman user ~Sandra Lindner from November 25th, 2017
Background on ~Sandra Lindner's case
GetHuman: ~Sandra Lindner - can you tell our other Nordyne Appliances customers when your case took place?
~Sandra Lindner: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Nordyne Appliances, and if so, how?
GetHuman: And which of these common Nordyne Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~Sandra Lindner a list of common Nordyne Appliances problems)
~Sandra Lindner: "Warranty claim" was why I was trying to call.
~Sandra Lindner's review of Nordyne Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Nordyne Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sandra Lindner: after ** mins it disconnects - plus onsite chat references Microsoft support not appliance support. furnace hasn't been put into use yet as gas company was unable to keep it lit
GetHuman: Let's quantify your experience contacting Nordyne Appliances. On a scale of 1 to 5, how easy is it go get help on a Nordyne Appliances problem?
~Sandra Lindner: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sandra Lindner: I'd give them a one out of five on communication.
GetHuman: And what about Nordyne Appliances's ability to quickly and effectively address your problem?
~Sandra Lindner: For that I would say four out of five.
GetHuman: And finally- any advice for other Nordyne Appliances customers?
~Sandra Lindner: Call them early in the day or late. Don't forget any personal or account information you might need for Nordyne Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sandra Lindner taken from his Nordyne Appliances customer service problem that occurred on November 19th, 2017.