Norwegian Cruise Line: After initial computer direction Blane answered...
A Norwegian Cruise Line customer review by GetHuman user ~algotoh from November 25th, 2017
Background on ~algotoh's case
GetHuman: ~algotoh - can you tell our other Norwegian Cruise Line customers when your case took place?
~algotoh: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Norwegian Cruise Line, and if so, how?
GetHuman: And which of these common Norwegian Cruise Line customer issues best describes the reason you wanted to talk to them?
(Shows ~algotoh a list of common Norwegian Cruise Line problems)
~algotoh: "Missing item" was why I was trying to call.
~algotoh's review of Norwegian Cruise Line customer service
GetHuman: So how would you sum up your experience for GetHuman's Norwegian Cruise Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~algotoh: After initial computer direction Blane answered within a few seconds. He was very knowledgeable and helpful.
GetHuman: Let's quantify your experience contacting Norwegian Cruise Line. On a scale of 1 to 5, how easy is it go get help on a Norwegian Cruise Line problem?
~algotoh: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~algotoh: I'd give them a five out of five on communication.
GetHuman: And what about Norwegian Cruise Line's ability to quickly and effectively address your problem?
~algotoh: For that I would say four out of five.
GetHuman: And finally- any advice for other Norwegian Cruise Line customers?
~algotoh: Call them early in the day or late. Don't forget any personal or account information you might need for Norwegian Cruise Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~algotoh taken from his Norwegian Cruise Line customer service problem that occurred on November 22nd, 2017.