Norwegian Cruise Line: Viaj**** en el crucero Jade por islas griegas y...
A Norwegian Cruise Line customer review by GetHuman user ~Javier Garcia from November 10th, 2017
Background on ~Javier Garcia's case
GetHuman: ~Javier Garcia - can you tell our other Norwegian Cruise Line customers when your case took place?
~Javier Garcia: Yes I can. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Norwegian Cruise Line, and if so, how?
GetHuman: And which of these common Norwegian Cruise Line customer issues best describes the reason you wanted to talk to them?
(Shows ~Javier Garcia a list of common Norwegian Cruise Line problems)
~Javier Garcia: "Loyalty program" was why I was trying to call.
~Javier Garcia's review of Norwegian Cruise Line customer service
GetHuman: So how would you sum up your experience for GetHuman's Norwegian Cruise Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Javier Garcia: Viaj**** en el crucero Jade por islas griegas y el capit****n por supuesta seguridad no dej**** que bajaramos en Santorini, que era la isla m****s recomendable del viaje, seg****n ****l hab****a mucho viento, estando en la cubierta ni siquiera se nos mov****a el cabello con el viento. Qu**** pas****? nunca lo supimos, y se la quitaron con devolvernos el impuesto portuario, ** centavos de d****lar, increible, NUNCA VIAJEN POR ESTA LINEA. Por algo no da mail, ni nada.
GetHuman: Let's quantify your experience contacting Norwegian Cruise Line. On a scale of 1 to 5, how easy is it go get help on a Norwegian Cruise Line problem?
~Javier Garcia: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Javier Garcia: I'd give them a four out of five on communication.
GetHuman: And what about Norwegian Cruise Line's ability to quickly and effectively address your problem?
~Javier Garcia: For that I would say one out of five.
GetHuman: And finally- any advice for other Norwegian Cruise Line customers?
~Javier Garcia: Call them early in the day or late. Don't forget any personal or account information you might need for Norwegian Cruise Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Javier Garcia taken from his Norwegian Cruise Line customer service problem that occurred on November 3rd, 2017.