Odeon Cinemas: ** minute wait to establish what time before pe...
A Odeon Cinemas customer review by GetHuman user ~Mike from November 13th, 2017
Background on ~Mike's case
GetHuman: ~Mike - can you tell our other Odeon Cinemas customers when your case took place?
~Mike: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Odeon Cinemas, and if so, how?
GetHuman: And which of these common Odeon Cinemas customer issues best describes the reason you wanted to talk to them?
(Shows ~Mike a list of common Odeon Cinemas problems)
~Mike: "None of those really matches why I wanted to call Odeon Cinemas that day." was why I was trying to call.
~Mike's review of Odeon Cinemas customer service
GetHuman: So how would you sum up your experience for GetHuman's Odeon Cinemas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mike: ** minute wait to establish what time before performance to get disabled grandson into cinema. Not good.*Cheers mike
GetHuman: Let's quantify your experience contacting Odeon Cinemas. On a scale of 1 to 5, how easy is it go get help on a Odeon Cinemas problem?
~Mike: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mike: I'd give them a three out of five on communication.
GetHuman: And what about Odeon Cinemas's ability to quickly and effectively address your problem?
~Mike: For that I would say five out of five.
GetHuman: And finally- any advice for other Odeon Cinemas customers?
~Mike: Call them early in the day or late. Don't forget any personal or account information you might need for Odeon Cinemas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mike taken from his Odeon Cinemas customer service problem that occurred on November 9th, 2017.