Odeon Cinemas: wanted to get idea of time before performance t...

A Odeon Cinemas customer review by GetHuman user GetHuman-111319 from November 13th, 2017

Background on GetHuman-111319's case

GetHuman: GetHuman-111319 - can you tell our other Odeon Cinemas customers when your case took place?
GetHuman-111319: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Odeon Cinemas, and if so, how?
GetHuman-111319: I used the 08712244007 number I found for on the GetHuman Odeon Cinemas customer phone number page I was on: Odeon Cinemas Customer Service Phone Number
GetHuman: And which of these common Odeon Cinemas customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-111319 a list of common Odeon Cinemas problems)
GetHuman-111319: "None of those really matches why I wanted to call Odeon Cinemas that day." was why I was trying to call.

GetHuman-111319's review of Odeon Cinemas customer service

GetHuman: So how would you sum up your experience for GetHuman's Odeon Cinemas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-111319: wanted to get idea of time before performance to arrive with disabled grandchild - prerecorded answers no help*Cheers Mike
GetHuman: Let's quantify your experience contacting Odeon Cinemas. On a scale of 1 to 5, how easy is it go get help on a Odeon Cinemas problem?
GetHuman-111319: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-111319: I'd give them a four out of five on communication.
GetHuman: And what about Odeon Cinemas's ability to quickly and effectively address your problem?
GetHuman-111319: For that I would say one out of five.
GetHuman: And finally- any advice for other Odeon Cinemas customers?
GetHuman-111319: Call them early in the day or late. Don't forget any personal or account information you might need for Odeon Cinemas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-111319 taken from his Odeon Cinemas customer service problem that occurred on November 9th, 2017.

Odeon Cinemas

2.97 of 5 stars | 5 reviews

GetHuman-111319's Odeon Cinemas Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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