Office Depot Corporate Office: For not honoring their extended warranty
A Office Depot Corporate Office customer review by GetHuman user GetHuman-hrnader from November 30th, 2017
Background on GetHuman-hrnader's case
GetHuman: GetHuman-hrnader - can you tell our other Office Depot Corporate Office customers when your case took place?
GetHuman-hrnader: Sure. It was middle of the night, on November 28th.
GetHuman: Did you reach out to Office Depot Corporate Office, and if so, how?
GetHuman: And which of these common Office Depot Corporate Office customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-hrnader a list of common Office Depot Corporate Office problems)
GetHuman-hrnader: "Change order" was why I was trying to call.
GetHuman-hrnader's review of Office Depot Corporate Office customer service
GetHuman: So how would you sum up your experience for GetHuman's Office Depot Corporate Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-hrnader: For not honoring their extended warranty
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-hrnader: They do not honor the extended warranty that they sold me. they were supposed to send me a replacement battery for my computer a month ago but they have failed to do so.
GetHuman: Let's quantify your experience contacting Office Depot Corporate Office. On a scale of 1 to 5, how easy is it go get help on a Office Depot Corporate Office problem?
GetHuman-hrnader: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-hrnader: I'd give them a two out of five on communication.
GetHuman: And what about Office Depot Corporate Office's ability to quickly and effectively address your problem?
GetHuman-hrnader: For that I would say one out of five.
GetHuman: And finally- any advice for other Office Depot Corporate Office customers?
GetHuman-hrnader: Call them early in the day or late. Don't forget any personal or account information you might need for Office Depot Corporate Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-hrnader taken from his Office Depot Corporate Office customer service problem that occurred on November 28th, 2017.