Office Depot Corporate Office: people not knowing who to transfer to. customer...
A Office Depot Corporate Office customer review by GetHuman user ~lynette allen from November 25th, 2017
Background on ~lynette allen's case
GetHuman: ~lynette allen - can you tell our other Office Depot Corporate Office customers when your case took place?
~lynette allen: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Office Depot Corporate Office, and if so, how?
GetHuman: And which of these common Office Depot Corporate Office customer issues best describes the reason you wanted to talk to them?
(Shows ~lynette allen a list of common Office Depot Corporate Office problems)
~lynette allen: "Overcharge/Strange charge" was why I was trying to call.
~lynette allen's review of Office Depot Corporate Office customer service
GetHuman: So how would you sum up your experience for GetHuman's Office Depot Corporate Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lynette allen: people not knowing who to transfer to. customers calling are not always looking for a job. Customer services needs to be educated on who to let speak to corporate individual and whom not to.
GetHuman: Let's quantify your experience contacting Office Depot Corporate Office. On a scale of 1 to 5, how easy is it go get help on a Office Depot Corporate Office problem?
~lynette allen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lynette allen: I'd give them a one out of five on communication.
GetHuman: And what about Office Depot Corporate Office's ability to quickly and effectively address your problem?
~lynette allen: For that I would say one out of five.
GetHuman: And finally- any advice for other Office Depot Corporate Office customers?
~lynette allen: Call them early in the day or late. Don't forget any personal or account information you might need for Office Depot Corporate Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lynette allen taken from his Office Depot Corporate Office customer service problem that occurred on November 21st, 2017.