Office Depot Corporate Office: complaint
A Office Depot Corporate Office customer review by GetHuman user GetHuman-jesscag from December 5th, 2017
Background on GetHuman-jesscag's case
GetHuman: GetHuman-jesscag - can you tell our other Office Depot Corporate Office customers when your case took place?
GetHuman-jesscag: Yes I can. It was afternoon, on December 2nd.
GetHuman: Did you reach out to Office Depot Corporate Office, and if so, how?
GetHuman: And which of these common Office Depot Corporate Office customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jesscag a list of common Office Depot Corporate Office problems)
GetHuman-jesscag: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-jesscag's review of Office Depot Corporate Office customer service
GetHuman: So how would you sum up your experience for GetHuman's Office Depot Corporate Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jesscag: complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-jesscag: I waited patiently in line at the Bowie ***** store for at least ** minutes. Only * employee was working in the printing dept. After waiting about ** mins, a call for assistance was made and no one every came. A line of at least * people were behind me. Half hour later, when it was my turn, the employee didn't know how to help me, so I stood to the side and waited another * mins for the manager before I left. An hour wasted and nothing to show for it.
GetHuman: Let's quantify your experience contacting Office Depot Corporate Office. On a scale of 1 to 5, how easy is it go get help on a Office Depot Corporate Office problem?
GetHuman-jesscag: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jesscag: I'd give them a three out of five on communication.
GetHuman: And what about Office Depot Corporate Office's ability to quickly and effectively address your problem?
GetHuman-jesscag: For that I would say one out of five.
GetHuman: And finally- any advice for other Office Depot Corporate Office customers?
GetHuman-jesscag: Call them early in the day or late. Don't forget any personal or account information you might need for Office Depot Corporate Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jesscag taken from his Office Depot Corporate Office customer service problem that occurred on December 2nd, 2017.