Office Depot Corporate Office: Incredibly poor service at Mexico OD store
A Office Depot Corporate Office customer review by GetHuman user GetHuman-viannaco from December 2nd, 2017
Background on GetHuman-viannaco's case
GetHuman: GetHuman-viannaco - can you tell our other Office Depot Corporate Office customers when your case took place?
GetHuman-viannaco: Yeah. It was morning, on November 25th.
GetHuman: Did you reach out to Office Depot Corporate Office, and if so, how?
GetHuman: And which of these common Office Depot Corporate Office customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-viannaco a list of common Office Depot Corporate Office problems)
GetHuman-viannaco: "Track order" was why I was trying to call.
GetHuman-viannaco's review of Office Depot Corporate Office customer service
GetHuman: So how would you sum up your experience for GetHuman's Office Depot Corporate Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-viannaco: Incredibly poor service at Mexico OD store
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-viannaco: Already reported to your OD district mgr. and OD director of promotions without response. Also store (Soriana Pza.) in Quer*taro, Mexico as well as OD district mgr.--Pedro Cojhlan also without response.
GetHuman: Let's quantify your experience contacting Office Depot Corporate Office. On a scale of 1 to 5, how easy is it go get help on a Office Depot Corporate Office problem?
GetHuman-viannaco: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-viannaco: I'd give them a one out of five on communication.
GetHuman: And what about Office Depot Corporate Office's ability to quickly and effectively address your problem?
GetHuman-viannaco: For that I would say three out of five.
GetHuman: And finally- any advice for other Office Depot Corporate Office customers?
GetHuman-viannaco: Call them early in the day or late. Don't forget any personal or account information you might need for Office Depot Corporate Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-viannaco taken from his Office Depot Corporate Office customer service problem that occurred on November 25th, 2017.