OkCupid.com: Call times weren't an issue, I was told I would...
A OkCupid.com customer review by GetHuman user GetHuman-166711 from November 24th, 2017
Background on GetHuman-166711's case
GetHuman: GetHuman-166711 - can you tell our other OkCupid.com customers when your case took place?
GetHuman-166711: Sure. It was late at night, on November 17th.
GetHuman: Did you reach out to OkCupid.com, and if so, how?
GetHuman: And which of these common OkCupid.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-166711 a list of common OkCupid.com problems)
GetHuman-166711: "Dispute a Charge" was why I was trying to contact.
GetHuman-166711's review of OkCupid.com customer service
GetHuman: So how would you sum up your experience for GetHuman's OkCupid.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-166711: Call times weren't an issue, I was told I would get a full REFUND of my purchased if I canceled my membership within * days so I did and it's been over * months later and still no REFUND!!!
GetHuman: Let's quantify your experience contacting OkCupid.com. On a scale of 1 to 5, how easy is it go get help on a OkCupid.com problem?
GetHuman-166711: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-166711: I'd give them a one out of five on communication.
GetHuman: And what about OkCupid.com's ability to quickly and effectively address your problem?
GetHuman-166711: For that I would say three out of five.
GetHuman: And finally- any advice for other OkCupid.com customers?
GetHuman-166711: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for OkCupid.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-166711 taken from his OkCupid.com customer service problem that occurred on November 17th, 2017.