Ontario Hydro: except for the back fees and the billing itself...
A Ontario Hydro customer review by GetHuman user ~tired of paying someone elses from November 11th, 2017
Background on ~tired of paying someone elses 's case
GetHuman: ~tired of paying someone elses - can you tell our other Ontario Hydro customers when your case took place?
~tired of paying someone elses : Yes I can. It was morning, on November 4th.
GetHuman: Did you reach out to Ontario Hydro, and if so, how?
GetHuman: And which of these common Ontario Hydro customer issues best describes the reason you wanted to talk to them?
(Shows ~tired of paying someone elses a list of common Ontario Hydro problems)
~tired of paying someone elses : "Book appointment" was why I was trying to call.
~tired of paying someone elses 's review of Ontario Hydro customer service
GetHuman: So how would you sum up your experience for GetHuman's Ontario Hydro customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tired of paying someone elses : except for the back fees and the billing itself it cost more for all the extra than the hydro I use totally ridiculous but customer service I have no problems with
GetHuman: Let's quantify your experience contacting Ontario Hydro. On a scale of 1 to 5, how easy is it go get help on a Ontario Hydro problem?
~tired of paying someone elses : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tired of paying someone elses : I'd give them a five out of five on communication.
GetHuman: And what about Ontario Hydro's ability to quickly and effectively address your problem?
~tired of paying someone elses : For that I would say four out of five.
GetHuman: And finally- any advice for other Ontario Hydro customers?
~tired of paying someone elses : Call them early in the day or late. Don't forget any personal or account information you might need for Ontario Hydro to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tired of paying someone elses taken from his Ontario Hydro customer service problem that occurred on November 4th, 2017.