Ooshirt.com: BUYER BEWARE. Reporting them to Better Business...
A Ooshirt.com customer review by GetHuman user ~Erika Magana from November 21st, 2017
Background on ~Erika Magana's case
GetHuman: ~Erika Magana - can you tell our other Ooshirt.com customers when your case took place?
~Erika Magana: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Ooshirt.com, and if so, how?
GetHuman: And which of these common Ooshirt.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Erika Magana a list of common Ooshirt.com problems)
~Erika Magana: "Track order" was why I was trying to call.
~Erika Magana's review of Ooshirt.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ooshirt.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Erika Magana: BUYER BEWARE. Reporting them to Better Business Bureau. Failed to meet delivery date. Won't provide full refund. You can not get through to their support line. Email support just as bad. Inconsistent communication, poor process, their support personnel are overwhelmed with problems they can't handle. I'll be very surprised if they stay in business. Order *******. Look me up, I'll be posting on your social media sites until you fulfill your commitments.
GetHuman: Let's quantify your experience contacting Ooshirt.com. On a scale of 1 to 5, how easy is it go get help on a Ooshirt.com problem?
~Erika Magana: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Erika Magana: I'd give them a three out of five on communication.
GetHuman: And what about Ooshirt.com's ability to quickly and effectively address your problem?
~Erika Magana: For that I would say four out of five.
GetHuman: And finally- any advice for other Ooshirt.com customers?
~Erika Magana: Call them early in the day or late. Don't forget any personal or account information you might need for Ooshirt.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Erika Magana taken from his Ooshirt.com customer service problem that occurred on November 20th, 2017.