Ooshirt.com: They never answer their chat. It just sits ther...

A Ooshirt.com customer review by GetHuman user ~unhappy from November 21st, 2017

Background on ~unhappy's case

GetHuman: ~unhappy - can you tell our other Ooshirt.com customers when your case took place?
~unhappy: Yes I can. It was late at night, on November 17th.
GetHuman: Did you reach out to Ooshirt.com, and if so, how?
~unhappy: I used the 866-660-8667 number I found for on the GetHuman Ooshirt.com customer phone number page I was on: Ooshirt.com Customer Service Phone Number
GetHuman: And which of these common Ooshirt.com customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy a list of common Ooshirt.com problems)
~unhappy: "Complaint" was why I was trying to call.

~unhappy's review of Ooshirt.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Ooshirt.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy: They never answer their chat. It just sits there until the end of the day and tells you to call back tomorrow
GetHuman: Let's quantify your experience contacting Ooshirt.com. On a scale of 1 to 5, how easy is it go get help on a Ooshirt.com problem?
~unhappy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy: I'd give them a four out of five on communication.
GetHuman: And what about Ooshirt.com's ability to quickly and effectively address your problem?
~unhappy: For that I would say one out of five.
GetHuman: And finally- any advice for other Ooshirt.com customers?
~unhappy: Call them early in the day or late. Don't forget any personal or account information you might need for Ooshirt.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy taken from his Ooshirt.com customer service problem that occurred on November 17th, 2017.


1.00 of 5 stars | 15 reviews

~unhappy's Ooshirt.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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