PNC Bank: CUSTOMERS BEWARE!!! Terrible bank to do busine...
A PNC Bank customer review by GetHuman user ~Anonymous from November 23rd, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other PNC Bank customers when your case took place?
~Anonymous: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to PNC Bank, and if so, how?
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common PNC Bank problems)
~Anonymous: "Complaint" was why I was trying to call.
~Anonymous's review of PNC Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: CUSTOMERS BEWARE!!! Terrible bank to do business with. I have enjoyed Business & Personal Accounts with them for over "** Years" but recently they have changed. I have accounts with several different banks and occasionally make electronic deposits to my PNC accounts. Unlike my other banks, after the money has been transferred out of my account to PNC, PNC still wait (*) business days to record my deposit. What ... do they think we're stupid? They are withholding our money and using it to run their business at our expense and loss. Sadly I've decided to terminate my accounts with them at the end of this month. Hopefully it will be the last time I need to deal with their poor business practices. BEWARE!!!
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
~Anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for PNC Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his PNC Bank customer service problem that occurred on November 15th, 2017.