PNC Bank: i have had a most excellent experience with*you...
A PNC Bank customer review by GetHuman user ~ron rex from November 7th, 2017
Background on ~ron rex's case
GetHuman: ~ron rex - can you tell our other PNC Bank customers when your case took place?
~ron rex: Yeah. It was morning, on November 5th.
GetHuman: Did you reach out to PNC Bank, and if so, how?
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~ron rex a list of common PNC Bank problems)
~ron rex: "Complaint" was why I was trying to call.
~ron rex's review of PNC Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ron rex: i have had a most excellent experience with*your branch at the phila.navy yard-The bank*manager Mrs. Joann Baccari is the absolute best--I have many pre arranged full funded funeral arrangements with her and she is the*best--any problem,any concern, she always gets back to our office! She is a credit to PNC!!! This lady makes banking with PNC a*pleasure!!
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
~ron rex: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ron rex: I'd give them a two out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
~ron rex: For that I would say three out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
~ron rex: Call them early in the day or late. Don't forget any personal or account information you might need for PNC Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ron rex taken from his PNC Bank customer service problem that occurred on November 5th, 2017.