Parrot USA: Technical support

A Parrot USA customer review by GetHuman user GetHuman-kenneths from December 10th, 2017

Background on GetHuman-kenneths's case

GetHuman: GetHuman-kenneths - can you tell our other Parrot USA customers when your case took place?
GetHuman-kenneths: Yup. It was morning, on December 9th.
GetHuman: Did you reach out to Parrot USA, and if so, how?
GetHuman-kenneths: I used a help page I found on the GetHuman Parrot USA customer service contact info page: Contact Parrot USA Customer Service
GetHuman: And which of these common Parrot USA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kenneths a list of common Parrot USA problems)
GetHuman-kenneths: "Returns" was why I was trying to contact.

GetHuman-kenneths's review of Parrot USA customer service

GetHuman: So how would you sum up your experience for GetHuman's Parrot USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kenneths: Technical support
GetHuman: Can you tell the rest of us a bit more from what happened on 12/09/17?
GetHuman-kenneths: I have the mini drone mclane tried to update but for some reason not working tried to reset it also. Don't know what to do from here please help. K.S.H.
GetHuman: Let's quantify your experience contacting Parrot USA. On a scale of 1 to 5, how easy is it go get help on a Parrot USA problem?
GetHuman-kenneths: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kenneths: I'd give them a one out of five on communication.
GetHuman: And what about Parrot USA's ability to quickly and effectively address your problem?
GetHuman-kenneths: For that I would say one out of five.
GetHuman: And finally- any advice for other Parrot USA customers?
GetHuman-kenneths: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Parrot USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kenneths taken from his Parrot USA customer service problem that occurred on December 9th, 2017.

Parrot USA

1.00 of 5 stars | 19 reviews

GetHuman-kenneths's Parrot USA Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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