Patriot-News Harrisburg: I have been trying to get hru to the home deliv...
A Patriot-News Harrisburg customer review by GetHuman user ~lvis1935 from November 19th, 2017
Background on ~lvis1935's case
GetHuman: ~lvis1935 - can you tell our other Patriot-News Harrisburg customers when your case took place?
~lvis1935: Yes. It was late at night, on November 10th.
GetHuman: Did you reach out to Patriot-News Harrisburg, and if so, how?
GetHuman: And which of these common Patriot-News Harrisburg customer issues best describes the reason you wanted to talk to them?
(Shows ~lvis1935 a list of common Patriot-News Harrisburg problems)
~lvis1935: "Lower my bill" was why I was trying to call.
~lvis1935's review of Patriot-News Harrisburg customer service
GetHuman: So how would you sum up your experience for GetHuman's Patriot-News Harrisburg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lvis1935: I have been trying to get hru to the home delivery dept since *am and failed everytimeleft my number to call back and it is now *:** and still no call back tried different numbers and no answer today (sunday) I was to have the sunday paper delivered on sundays only and guess what never got my paper you got my money I already had just about enough of your service especially when you get to talk to no body just a machine my phone number is *** *** ****
GetHuman: Let's quantify your experience contacting Patriot-News Harrisburg. On a scale of 1 to 5, how easy is it go get help on a Patriot-News Harrisburg problem?
~lvis1935: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lvis1935: I'd give them a one out of five on communication.
GetHuman: And what about Patriot-News Harrisburg's ability to quickly and effectively address your problem?
~lvis1935: For that I would say one out of five.
GetHuman: And finally- any advice for other Patriot-News Harrisburg customers?
~lvis1935: Call them early in the day or late. Don't forget any personal or account information you might need for Patriot-News Harrisburg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lvis1935 taken from his Patriot-News Harrisburg customer service problem that occurred on November 10th, 2017.