PayPal: I waited for like ** minutes and no one picks u...
A PayPal customer review by GetHuman user ~Frustrated with paypal from November 14th, 2017
Background on ~Frustrated with paypal's case
GetHuman: ~Frustrated with paypal - can you tell our other PayPal customers when your case took place?
~Frustrated with paypal: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to PayPal, and if so, how?
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated with paypal a list of common PayPal problems)
~Frustrated with paypal: "Overcharge/Strange charge" was why I was trying to call.
~Frustrated with paypal's review of PayPal customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated with paypal: I waited for like ** minutes and no one picks up the phone! wasting time! come on. Please i ain't listening to the computer. Is there any human beings working today? The worst customer service!!! urghh.
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~Frustrated with paypal: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated with paypal: I'd give them a four out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~Frustrated with paypal: For that I would say one out of five.
GetHuman: And finally- any advice for other PayPal customers?
~Frustrated with paypal: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated with paypal taken from his PayPal customer service problem that occurred on November 6th, 2017.