I want to withdraw from paypal, I do not want t...

A PayPal customer review by GetHuman user ~Anthony deckon from November 25th, 2017

Background on ~Anthony deckon's case

GetHuman: ~Anthony deckon - can you tell our other PayPal customers when your case took place?
~Anthony deckon: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to PayPal, and if so, how?
~Anthony deckon: I used the 888-221-1161 number I found for on the GetHuman PayPal customer phone number page I was on: PayPal Customer Service Phone Number
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~Anthony deckon a list of common PayPal problems)
~Anthony deckon: "Recover account" was why I was trying to call.

~Anthony deckon's review of PayPal customer service

GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anthony deckon: I want to withdraw from paypal, I do not want to continue with the service because is not favorable to me
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~Anthony deckon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anthony deckon: I'd give them a five out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~Anthony deckon: For that I would say two out of five.
GetHuman: And finally- any advice for other PayPal customers?
~Anthony deckon: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anthony deckon taken from his PayPal customer service problem that occurred on November 16th, 2017.

PayPal

3.14 of 5 stars | 595 reviews

~Anthony deckon's PayPal Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PayPal, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PayPal in any way.

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